August 14, 2018

There are some people who come into your life – or you come into theirs who make a huge difference. If I’m being perfectly frank with you – it was my first nurse – and a male one at that – Frank Caparelli who greeted me when I arrived in the critical care unit of Beth...

August 14, 2018

I saw Won't You Be My Neighbor three times -- I know right, THREE times. Yes, I did. Before I saw it for the third time, I wrote this blog -- What Medicine Can Learn from Mr. Rogers for the Society for Participatory Medicine. It was posted on August 7 and later I learn...

August 13, 2018


In1976, Dr. Warner Slack (1933 - 2018) at Harvard Medical School wrote that “the largest and least utilized healthcare resource is the patient him/herself.” Perhaps that's changing though. Nancy shares he...

August 7, 2018

Just Published: My article for the Beryl Institute's PXJ special issue on Pediatrics and Children’s Hospitals.

Although it's rare that I share specific stories related to my children -- when I learned of PXJ's focus on pediatrics I found it compelling to share my experi...

August 7, 2018

Published  July 2018: Asian Hospital & Healthcare Management - Issue 40

In an ideal medical world, patient discharge expectations should begin and be explained as well -- during intake. There is no such thing as over-communicating with a patient -- especially at the beg...

August 6, 2018

Published: July 2018 Asian Hospital & Healthcare Management - issue 39

As an ICU patient for three months (two of which were in a coma), Nancy recognizes the incredibly challenging job of medical professionals committed to delivering the highest quality health care to t...

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August 14, 2018