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©2018 by Nancy Michaels | Impression Impact

August 14, 2018

There are some people who come into your life – or you come into theirs who make a huge difference. If I’m being perfectly frank with you – it was my first nurse – and a male one at that – Frank Caparelli who greeted me when I arrived in the critical care unit of Beth...

May 2, 2017

Rude Doctors, Rude Nurses, Rude Patients?

Being rude to anyone at any time does not elevate you to a higher or more powerful position, right? I recently read a NYT's article -- Rude Doctors, Rude Nurses, Rude Patients. I understand all sides of this equation -- e...

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August 14, 2018

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