From ICU to I See You

Published: July 2018 Asian Hospital & Healthcare Management - issue 39

As an ICU patient for three months (two of which were in a coma), Nancy recognizes the incredibly challenging job of medical professionals committed to delivering the highest quality health care to the most ill patients. She also has a unique perspective as a critical care patient to recognize so much that went well – and small changes that could make big differences in overall patient care, comfort and satisfaction.

This article based on her inspiring keynote will take you from the tremendous responsibilities and impact you have as a provider – to experiencing hospitalization and illness through the lens of a patient.

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©2018 by Nancy Michaels | Impression Impact

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